How to book a course
When you are ready to book, click ‘Book a course’ from the menu at the top right had side of this page. You will then see courses displayed in the form of a calendar. It automatically shows the current month. To move to the next month, find where it says ‘today’ at the top of the calendar and use the right pointing arrow to move forward a month or the left pointing arrow to move to back a month. Repeat to find the month and year you want.
- Move down the page to find any session of the course you want to book.
- On the right-hand side it will show the number of places available. If there are spaces, just click on the course name.
- Now move all the way to the bottom of the page. If you are using a touchscreen, be careful not to touch any other courses on your way down the page. This can be tricky on a phone or tablet.
- At the bottom of the page a box will show Selected events. This shows details of the course you have selected. Check this
- If you have made a mistake, just navigate away and find the correct course.
- The quantity box will show 1. Do not change this. You cannot book places for other people except in special circumstances, for example members who share an email address.
- Now click the red box labelled BOOK
You will immediately see a note saying, “Your reservation has been processed”. You should also receive an email to this effect.
Booking more courses
You then have the option to click Make a new booking. You will probably need to ‘refresh’ your screen before the site will let you make a new booking. We have found that some computers require you to move away from this page and come back again before you can make a new booking.
My bookings
Find the ‘My Bookings’ page from the menu at the top of the screen. The page shows the courses you have booked and their status. Initially it will show as pending. The information shown here will always be a correct record of your bookings.
The next stage
Each booking must be confirmed manually by one of the courses team in the following few days and once this has been done, you should receive an email saying that your booking is complete. Your ‘My bookings’ will show that your course is now booked.
Waiting lists
The calendar on the booking website will show the number of available spaces on each course. If the course or activity you wish to book is full, please email Angela and ask to join a Waiting list. Members are added to Waiting lists in the order that requests are received and places that become available are offered strictly in the same order.
Cancelling a booked place
If you book a course that you subsequently need to cancel, please contact Angela so that she can offer the place to the member at the top of the waiting list or make the place available to other members.
Attendance
Do make sure that you have noted the advertised dates, especially the start-date, of activities you have booked. If you are unable to take up your place, or will be absent for the first session, inform both Angela and the course leader as soon as possible. If you miss the first two sessions of a course without explanation your place is likely to be offered to another member.